Yes, the agreed price is really fixed. Once we have sent a quote and you agree, you will not be faced with any surprises. We only charge the agreed price, without additional costs afterwards, unless you want to have more furniture taken. But in that case, we always consult with you first before we continue. That way you know exactly what to expect!

We try to be as flexible as possible. In some cases we can come by the same day; otherwise we will plan a suitable time together.

No, you don't have to do anything. If furniture is large or difficult to fit through doorways, we can take it apart on site (if necessary). This way, everything is collected neatly and without any hassle!

Yes, we can also pick up furniture from higher floors, even without a lift. Please note that this may incur additional costs due to the extra work. We always show these costs in advance in the quote, so that you will never be faced with surprises.

Depending on the condition of the furniture, it will be recycled or donated (if possible).